Crucial Conversations Training

Crucial Conversations Training - Thurston County Dispute Resolution Center (DRC) Thursday & Friday, May 17th & 18th, 8:00am-5:00pm Could a conversation (or avoiding one) be keeping you from getting what you want? You may be experiencing the effects of a poorly held crucial conversation. A crucial conversation is a discussion between two or more people where stakes are high, opinions vary and emotions run strong. Use this award-winning Crucial Conversations training to drive change for good throughout your organization and life. Because of a donation from Providence St. Peter Hospital, for the first and only time, the DRC is able to offer this $1,200 training to the community for only $325! If you are a mediator with a Community Mediation Center, the cost is only $275 and if you are a DRC Volunteer, the cost is only $250! Tools for Talking When Stakes are High Discover how Crucial Conversations Training will drive change for good throughout your organization and life, enabling you to: • Resolve disagreements—accurately address concerns by talking respectfully, candidly and skillfully with someone in a safe way. • Build acceptance rather than resistance—give and receive feedback in a way that enhances relationships and improves results. • Speak persuasively, not abrasively–effectively talk about high-stake, emotional and controversial topics. • Foster teamwork–get the right people involved in a way that ensures better decision-making and guarantees commitment and conviction. Want more information? Check out www.vitalsmarts.com for more information about Crucial Conversations See http://www.mediatethurston.org/training.html for more information about this training and to register. The lead trainer and organizational development consultant for Providence St. Peter Hospital and a DRC Mediator, Tracy Brown will be providing the training.